Stakeholder Communication
With respect the rights and interests of stakeholders, TaiSol promotes the transparency, promptness, completeness, and interactivity of information through the official website. TaiSol discloses information about its commitment to environmental sustainability, social participation, and corporate governance and appropriately responds to stakeholders’ concerns through communication and involvement, which all departments are responsible for.
| Stakeholder | Issues of Concern | Communication Channels and Frequency | Contact |
|---|---|---|---|
| Employees | Employee Benefits and Salaries Labor Relations Occupational Safety and Health | Employee education and training (occasional) Employee welfare (occasional) Workplace Safety Employee Welfare Committee (occasional) Employee Grievance Center | talk@taisol.com |
| Investors and Financial Institutions | Corporate Governance Financial Performance Risk Management Regulatory Compliance | Revenue Report (Monthly) Financial Statement (Quarterly) Shareholders’ Meeting and Annual Report (Annually) Significant announcement (occasional) Visit appointments, conference calls, video conferences, reception of domestic and foreign shareholders, and participation in investor conferences held by domestic and foreign securities firms (occasional) Issuance of online and written annual shareholders’ meeting reports and management reports (annually) | investor@taisol.com |
| Clients | Product Quality Service Quality Delivery time and price Supply Chain Sustainability | Customer visits (occasional) Product introduction and service (occasional) Seminars and other meetings (occasional) Energy saving and carbon reduction programs (occasional) Accreditation of environmental management system ISO14001, quality management system ISO9001, etc. (regularly) Obtain DUNS Registered Certificate to enhance customer trust (annually) | customer@taisol.com |
| Suppliers | Purchase criteria Integrity management Control of banned substances | Procurement procedure Public bidding and bid opening Supplier auditing Control of banned substances Recycling of packaging materials to promote recycling | supplier@taisol.com |
| Society and Government Agencies | Environmental Protection Social Care | Corporate Governance Evaluation (annually) Social welfare participation (occasionally) | esg@taisol.com |